Salesforce is seeking an Applied AI Coach for its Outcome Acceleration team, focusing on enhancing customer experiences with AI solutions. The role involves overseeing customer journeys to ensure AI deployments deliver promised business outcomes, requiring a hybrid work presence at the SMB Hub
Job Summary
The Applied AI Coach will own the customer journey from sale to stable AI deployment delivering real business results.
This role requires running four-week sprints to diagnose performance issues and leading business reviews focused on outcome data.
Salesforce offers a comprehensive benefits package including medical, dental, vision, mental health support, and paid parental leave.
Matching Summary
Match Score: 85
Salesforce is seeking an Applied AI Coach for its Outcome Acceleration team, focusing on enhancing customer experiences with AI solutions. The role involves overseeing customer journeys to ensure AI deployments deliver promised business outcomes, requiring a hybrid work presence at the SMB Hub.
Salary
Base: $70,070 - $119,000 annually; Higher range: $77,070 - $130,970 in CA/NY/selected cities; Bonus/Equity: Not specified in base range
Skills & Requirements
Must-have
Prompt engineering experience
LLM and AI system understanding
Customer-facing technical communication
Data analytics and outcome modeling
Four-week sprint execution
Nice-to-have
Diagnosing AI model drift
Crafting data narratives for executives
GitHub portfolio with AI projects
Experience with vibe-coding tools
Key Requirements
Degree in Computer Science or related field
1-3 years technical work or internship experience
Hands-on experience with LLMs and prompt engineering