Customer Service Specialist

Mericalherbs

Hybrid
Demand and supply planning
Inventory control
Order management
Mericalherbs is seeking a Customer Service Specialist to manage supply chain and logistics functions, ensuring high customer satisfaction through effective order management, inventory control, and communication. The ideal candidate should possess strong analytical skills and experience in customer service within a multinational environment

Job Summary

  • The Customer Service Specialist manages key supply chain and logistics functions to ensure smooth movement of materials and high customer satisfaction.
  • Responsibilities include demand and supply planning, inventory control, order management, 3PL coordination, customer support, system data maintenance, reporting and continuous process improvement.
  • The role requires strong communication, analytical skills and the ability to work across departments to align customer needs with operational activities.

Matching Summary

Match Score: 85

Mericalherbs is seeking a Customer Service Specialist to manage supply chain and logistics functions, ensuring high customer satisfaction through effective order management, inventory control, and communication. The ideal candidate should possess strong analytical skills and experience in customer service within a multinational environment.

Skills & Requirements

Must-have

  • Demand and supply planning
  • Inventory control
  • Order management
  • 3PL coordination
  • Customer support
  • System data maintenance
  • Reporting and continuous process improvement

Nice-to-have

  • Proactive learner
  • Continuous improvement mindset
  • Work independently and collaboratively
  • Strong interpersonal abilities

Key Requirements

  • Bachelor’s or Master’s degree
  • Previous experience in a similar role
  • Excellent English communication skills
  • Advanced MS Office skills, particularly Excel
  • SAP experience is an advantage
  • Strong analytical skills
  • Ability to prioritize tasks

Work Rights

Not specified

Tailored Resume

Cover Letter