Base: $30.21 ph; bonus/equity: not specified; bene...
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1 year customer related experience required
Property management system (opera) experience preferred
Strong verbal and written english communication skills
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Fairmont Kea Lani is seeking a full-time Reservations Agent to provide exceptional service to guests while managing reservations using the Property Management System. The position offers a competitive hourly rate and a comprehensive benefits package, along with opportunities for professional development in a luxury resort environment.
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Job Summary
This role involves booking room reservations and managing group requests using the Opera Property Management System while ensuring efficient call and email handling.
Employees receive a comprehensive benefits package including medical, vision, dental, 401(k) matching, and exclusive discounts on Accor worldwide properties.
The position requires an hourly rate of $30.21 and offers opportunities for professional growth within the Fairmont Kea Lani luxury resort team.
Matching Summary
Match Score: 75
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Fairmont Kea Lani is seeking a full-time Reservations Agent to provide exceptional service to guests while managing reservations using the Property Management System. The position offers a competitive hourly rate and a comprehensive benefits package, along with opportunities for professional development in a luxury resort environment.
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Salary
Base: $30.21 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive medical, vision, dental, 401(k) match, duty meals, and wellness discounts
Skills & Requirements
Must-have
1 year customer related experience required
Property Management System (Opera) experience preferred
Strong verbal and written English communication skills
Ability to multi-task in a fast-paced environment
Availability for overnight, weekends, and holidays
Nice-to-have
Knowledge of Maui island and resort offerings
Experience with Central Reservation System (Opera)
Problem-solving mindset to anticipate guest needs
Sales skills to maximize revenue through up-selling
Commitment to maintaining aloha spirit service culture
Key Requirements
High School diploma or equivalent
Authorization to work in the United States under IRCA
No visa sponsorship provided for this position
Work Rights
Must have authorization to work in the US as defined by IRCA