Customer Value Manager (workday Product)

Kainos

**
Customer value manager experience
Saas environment background
Workday roadmap understanding
** Kainos is seeking a Customer Value Manager (CVM) to enhance customer satisfaction and retention through effective management of their EDM solutions. The ideal candidate will have experience in customer success within a SaaS environment, strong business acumen, and excellent relationship-building skills. **

Job Summary

  • The role serves as a trusted advisor to drive EDM adoption and ensure customer satisfaction, growth, and retention.
  • You will act as the bridge between Services, Support, and Product Development teams to help clients unlock the full potential of their investment.
  • Kainos offers a people-first culture where ideas are valued, growth is supported, and contributions make a real difference.

Matching Summary

Match Score: 75

** Kainos is seeking a Customer Value Manager (CVM) to enhance customer satisfaction and retention through effective management of their EDM solutions. The ideal candidate will have experience in customer success within a SaaS environment, strong business acumen, and excellent relationship-building skills. **

Skills & Requirements

Must-have

  • Customer Value Manager experience
  • SaaS environment background
  • Workday Roadmap understanding
  • Enterprise stakeholder management
  • Agile tech-focused experience

Nice-to-have

  • Previous Workday environment experience
  • High emotional intelligence
  • Strong networking skills
  • Diverse and inclusive culture fit

Key Requirements

  • Previous Customer Value Manager or Customer Success Manager role
  • Track record of achieving retention and customer satisfaction
  • Experience with Large Enterprise clients

Work Rights

Not specified

Tailored Resume

Cover Letter