Full - Time Customer Service Representative (remote Az)

Oscar Health

Arizona, United States
Base: $19.00 ph; bonus/equity: not specified; bene...
Fully remote
1+ years customer-focused experience
6+ months healthcare experience
High school diploma or ged required
Oscar Health is seeking a Full-Time Customer Service Representative for their remote team in Arizona. The role involves managing customer interactions and back-office tasks in a volume-driven environment, focusing on delivering excellent service within the healthcare sector

Job Summary

  • This role is a volume-driven customer service position handling daily activities for a health insurance company.
  • Employees are eligible for benefits including medical, dental, vision, 401(k), and paid parental leave.
  • The team operates in a blended remote culture where all members feel connected to the mission of changing healthcare.

Matching Summary

Match Score: 85

Oscar Health is seeking a Full-Time Customer Service Representative for their remote team in Arizona. The role involves managing customer interactions and back-office tasks in a volume-driven environment, focusing on delivering excellent service within the healthcare sector.

Salary

Base: $19.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), 15 days vacation accrual

Skills & Requirements

Must-have

  • 1+ years customer-focused experience
  • 6+ months healthcare experience
  • High school diploma or GED required
  • Reside in Arizona state
  • Monday through Friday shifts

Nice-to-have

  • Bilingual Spanish and English proficiency
  • Strong quantitative analytical skills
  • Advanced Google Suite capabilities
  • Experience with data entry accuracy
  • Process improvement project participation

Key Requirements

  • 1+ years high-volume customer service experience
  • 6+ months healthcare industry experience
  • High school diploma or GED certification
  • Must reside in Arizona

Work Rights

Must reside in Arizona

Tailored Resume

Cover Letter