Implementation Specialist I

Acrisure

Not specified; not specified; comprehensive suite ...
Onsite
1+ years technology or customer-facing experience
Strong technical aptitude and computer literacy
Ability to manage multiple client accounts simultaneously
Acrisure is seeking an Implementation Specialist I to act as the primary point of contact for clients during the onboarding process, ensuring effective communication and support for the Heartland Payroll System. The ideal candidate should possess strong technical aptitude and customer service experience, with a focus on building relationships and navigating operational procedures efficiently

Job Summary

  • The role serves as the single point of contact for clients from post-sale through initial payroll processing before turnover to the Client Services Team.
  • Candidates must develop strong client relationships by ensuring accurate account builds and comparing previous systems to the Heartland Payroll System.
  • Acrisure offers comprehensive benefits including immediate vesting in a 401(k) plan, paid maternity and paternity leave, and extensive wellness resources.

Matching Summary

Match Score: 85

Acrisure is seeking an Implementation Specialist I to act as the primary point of contact for clients during the onboarding process, ensuring effective communication and support for the Heartland Payroll System. The ideal candidate should possess strong technical aptitude and customer service experience, with a focus on building relationships and navigating operational procedures efficiently.

Salary

Not specified; Not specified; Comprehensive suite of benefits including medical, dental, vision, 401(k), and paid time off

Skills & Requirements

Must-have

  • 1+ years technology or customer-facing experience
  • Strong technical aptitude and computer literacy
  • Ability to manage multiple client accounts simultaneously
  • Knowledge of compliance and regulatory procedures
  • Experience in operations or sales support roles

Nice-to-have

  • Entrepreneurial spirit and self-direction
  • Empathy and high engagement attitude
  • Analytical problem-solving skills
  • Strong verbal and written communication
  • High personal accountability for metrics

Key Requirements

  • High school diploma or equivalent
  • 2+ years experience in Operations, Sales Support, or client-facing position
  • On-site presence required for collaboration

Work Rights

Not specified

Tailored Resume

Cover Letter