Otis is seeking a Customer Care Champion - Dispatcher in Grove Park, United Kingdom, to serve as the primary interface for customer inquiries related to repair calls. The role requires strong communication and organizational skills, with a focus on customer satisfaction and timely dispatch of service requests
Job Summary
As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm.
You will receive a employment contract with the world market leader in a crisis-proof industry.
With strong performance, you will have the opportunity to grow in this role to build a career at Otis.
Matching Summary
Match Score: 85
Otis is seeking a Customer Care Champion - Dispatcher in Grove Park, United Kingdom, to serve as the primary interface for customer inquiries related to repair calls. The role requires strong communication and organizational skills, with a focus on customer satisfaction and timely dispatch of service requests.
Skills & Requirements
Must-have
Friendly welcoming tone
Adhere to OXP system checking process
Provide specific, accurate information
Monitor engineer's all-safe system
Excellent language, listening and communication skills
Comfortable managing large number of customer interactions