Technical Operational Manager

Globalizationpartners

Remote
Not specified; not specified; competitive compensa...
**
Jira cloud expert administration skills
Jellyfish power user proficiency
Ai-first practitioner experience
** Globalization Partners is seeking a Technical Operational Manager to oversee the engineering operating system, focusing on Jira and Jellyfish tools. The ideal candidate will have strong expertise in engineering operations and tooling architecture, with a commitment to leveraging AI for operational improvements. **

Job Summary

  • This role serves as the strategic leader of the engineering operating system, owning the health and configuration of Jira and Jellyfish tools.
  • The candidate is expected to be an AI-First practitioner who uses agentic tooling to automate mundane tasks and focus on high-leverage improvements.
  • The position involves standardizing issue types across 20+ squads to ensure statistically valid insights for leadership regarding engineering investment and velocity.

Matching Summary

Match Score: 75

** Globalization Partners is seeking a Technical Operational Manager to oversee the engineering operating system, focusing on Jira and Jellyfish tools. The ideal candidate will have strong expertise in engineering operations and tooling architecture, with a commitment to leveraging AI for operational improvements. **

Salary

Not specified; Not specified; Competitive compensation and benefits mentioned

Skills & Requirements

Must-have

  • Jira Cloud Expert administration skills
  • Jellyfish Power user proficiency
  • AI-First practitioner experience
  • DORA and Flow Metrics monitoring
  • 5+ years in Engineering Operations

Nice-to-have

  • Natural Language Querying capabilities
  • Synthetic Insights generation using LLMs
  • Workflow Automation integration
  • Stakeholder Engagement expertise
  • Capitalization Reporting partnership

Key Requirements

  • 5+ years in Engineering Operations or Program Management
  • Expert-level Jira Cloud administration skills
  • Power user proficiency in Jellyfish

Work Rights

Not specified

Tailored Resume

Cover Letter