As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist will support multiple branches including Footscray, Sunshine, and Central West Plaza, providing in-depth conversations and tailored financial support.
This part-time relief role requires availability for a predetermined roster and offers the opportunity to positively impact customers’ financial lives.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service experience
Ability to articulate financial terms clearly
Experience in busy retail environment
Support for credit product applications
Conduct financial health checks
Champion risk-adverse culture
Nice-to-have
Genuine interest in banking career
Problem solving skills
Ability to work with diverse customers
Effective communication skills
Key Requirements
Experience in financial services, retail or hospitality