Agente De Call Center- No Bilingüe

Otis

Bogotá, Colombia
Handle emergency calls
Customer service quality
Update customer database
Respond to incoming emergency calls and assist customers with inquiries or questions

Job Summary

  • Respond to incoming emergency calls and assist customers with inquiries or questions.
  • Provide daily reports as required by customer and company needs.
  • Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.

Matching Summary

Respond to incoming emergency calls and assist customers with inquiries or questions.

Skills & Requirements

Must-have

  • Handle emergency calls
  • Customer service quality
  • Update customer database
  • Problem categorization and solution
  • Daily reporting

Nice-to-have

  • Personalized customer interaction
  • Business opportunity identification
  • Support night shifts and weekends

Key Requirements

  • Minimum 6 months Call Center experience
  • Office automation skills
  • Technical, technological, or professional degree

Work Rights

Not specified

Tailored Resume

Cover Letter