Customer Operations Specialist

Octopus Electroverse

London, GB
On-site
Email customer communication skills
Online chat support experience
Operational process execution
The role involves delighting customers by communicating via email and online chat while executing operational processes

Job Summary

  • The role involves delighting customers by communicating via email and online chat while executing operational processes.
  • Octopus Electroverse is expanding internationally and building integrated charging experiences for over 1 million connected EV chargers.
  • This position offers a hybrid work model based in the London office with 2-3 days of remote work per week.

Matching Summary

The role involves delighting customers by communicating via email and online chat while executing operational processes.

Skills & Requirements

Must-have

  • Email customer communication skills
  • Online chat support experience
  • Operational process execution

Nice-to-have

  • Interest in electric vehicle technology
  • Experience with mobile app ecosystems
  • Ability to work in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter