Senior Director, Global Platform Experience & Design Strategy
Johnson & Johnson UK
Raritan, New Jersey, United States
$178,000 to $307,050 usd; not specified; medical, ...
Hybrid
Global platform ux vision
Crm design system
Ux governance
The Senior Director, Global Platform Experience & Design Strategy Lead will own the end-to-end UX vision, design, and experience governance for CRM products across North America, EMEA, LATAM, and APAC
Job Summary
The Senior Director, Global Platform Experience & Design Strategy Lead will own the end-to-end UX vision, design, and experience governance for CRM products across North America, EMEA, LATAM, and APAC.
This role partners closely with the Transformation Lead for the CRM program, Global Business Product Owners, Technology, and regional business teams across functions to ensure a consistent, intuitive, and accessible user experience across regions and roles.
The anticipated base pay range for this position is $178,000 to $307,050 USD, with eligibility for various company-sponsored benefit programs and time off.
Matching Summary
The Senior Director, Global Platform Experience & Design Strategy Lead will own the end-to-end UX vision, design, and experience governance for CRM products across North America, EMEA, LATAM, and APAC.
Salary
$178,000 to $307,050 USD; Not specified; Medical, dental, vision, life insurance, retirement plan, savings plan, long-term incentive program, vacation, sick time, holiday pay, work/personal/family time, parental leave, condolence leave, caregiver leave, volunteer leave, military spouse time-off
Skills & Requirements
Must-have
Global Platform UX vision
CRM Design System
UX governance
User research strategy
Usability validation
UX reporting
Nice-to-have
Human-centered design methods
Scalable operating models
Culture of simplicity and empathy
Test-and-learn approach
Key Requirements
10 to 12 years Pharmaceutical or Lifesciences experience
Enterprise platform or CRM environments experience
Proven leadership owning UX strategy
Experience building and scaling design systems
Demonstrated ability to lead research-driven design
Strong cross-functional influence
Strong analytical orientation
Excellent communication and executive storytelling