Contact Center Cma

AdventHealth

Fletcher, North Carolina, United States
Base: $15.49 - $24.78; bonus: sign on bonus up to ...
Full time, day shift (monday-friday, 8am to 5pm)
Excellent customer service skills
Strong computer skills
Excellent english communication and writing skills
AdventHealth is seeking a Contact Center Certified Medical Assistant (CMA) for their Fletcher, North Carolina location. The role involves assisting callers with clinical tasks and requires strong customer service and technical skills, along with a CMA certification

Job Summary

  • The role involves answering inbound calls to physician practice clinical lines in a polite and professional manner.
  • Employees receive benefits from day one including medical, dental, vision insurance, and 4 weeks of 100% paid parental leave.
  • Candidates must have at least 2 years of in-clinic experience as a certified medical assistant.

Matching Summary

Match Score: 85

AdventHealth is seeking a Contact Center Certified Medical Assistant (CMA) for their Fletcher, North Carolina location. The role involves assisting callers with clinical tasks and requires strong customer service and technical skills, along with a CMA certification.

Salary

Base: $15.49 - $24.78; Bonus: Sign On Bonus up to $5,000; Benefits: Medical, Dental, Vision, Life, Disability, PTO, 403-B, Paid Parental Leave

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong computer skills
  • Excellent English communication and writing skills

Nice-to-have

  • Call center experience preferred
  • Collaborative team environment
  • Spiritual growth opportunities

Key Requirements

  • Certified Medical Assistant (CMA) license required
  • High School Grad or Equivalent education required
  • 2+ years of in-clinic experience as CMA required

Work Rights

Not specified

Tailored Resume

Cover Letter