Client Care Coordinator - Hawthorn East

Sonova Group

Hawthorn, VIC, Australia
Competitive remuneration pyckage; salary pyckaging...
On-site
Solid experience in client care
Experience working within a team environment
Excellent verbal and written communication skills
The Client Care Coordinator works closely with the Senior Clinician to coordinate day-to-day activities ensuring exceptional service for all clients

Job Summary

  • The Client Care Coordinator works closely with the Senior Clinician to coordinate day-to-day activities ensuring exceptional service for all clients.
  • Responsibilities include managing audiologist appointment schedules, answering clinic inquiries, accurate billing, and providing basic troubleshooting for hearing devices.
  • Employees enjoy competitive remuneration, salary packaging options, generous employee discounts on Sonova products, and access to over 500 retailer discounts.

Matching Summary

The Client Care Coordinator works closely with the Senior Clinician to coordinate day-to-day activities ensuring exceptional service for all clients.

Salary

Competitive remuneration package; Salary packaging options available; Generous employee discounts

Skills & Requirements

Must-have

  • Solid experience in client care
  • Experience working within a team environment
  • Excellent verbal and written communication skills
  • Advanced skills in administrative services
  • Excellent computer skills

Nice-to-have

  • Warm collaborative can-do attitude
  • Resilience self-motivation and energy
  • Desire for continuous improvement
  • Passion for delivering amazing client experience
  • Experience in multi-site environment

Key Requirements

  • Solid experience in client care and administration
  • Demonstrated experience working within a team environment
  • Strong team building skills
  • Advanced skills in delivery of administrative services

Work Rights

Not specified

Tailored Resume

Cover Letter