Respond via email and phone to Internet Leads and determine each customer's needs by asking the correct questions to set appointments for the service department
Job Summary
Respond via email and phone to Internet Leads and determine each customer's needs by asking the correct questions to set appointments for the service department.
The company is seeking a talented Appointment Setter who can help their award-winning service team achieve their targeted goals.
The company offers a supportive management team, medical, dental, prescription and vision plans, paid holidays & PTO, company-paid disability and life insurance, a 401(k) retirement plan with employer match, and an employee stock purchase plan.
Matching Summary
Respond via email and phone to Internet Leads and determine each customer's needs by asking the correct questions to set appointments for the service department.
Salary
Base: $15.59 Hourly; Bonus/Equity: Commissions; Benefits: Medical, Dental, Prescription and Vision Plans, Paid Holidays & PTO, Company-Paid Short and Long-term Disability Insurance, Company-Paid Life Insurance, 401(k) Retirement Plan with Employer Match, Employee Stock Purchase Plan, Wellness Programs
Skills & Requirements
Must-have
Respond via email and phone
Determine customer needs
Set service appointments
Handle heavy phone volume
Outbound and inbound customer calls
Nice-to-have
Spanish speakers are a plus
Knack for sales and customer service
Dealership experience is a plus
Key Requirements
Experience in customer service, call center or retail sales