Call Center Talent Pool Req (missouri)

FreedomCare

Kansas City, MO, United States
Base: $18.00 - $20.00 ph; bonus/equity: not specif...
On-site
Excellent customer service skills
Strong verbal and written communication
Ability to handle high-volume queues
This role involves building a talent pool for various customer service positions within FreedomCare Missouri

Job Summary

  • This role involves building a talent pool for various customer service positions within FreedomCare Missouri.
  • Candidates must possess excellent customer service skills including the ability to empathize and solve problems effectively.
  • The position offers competitive benefits, growth opportunities, and a chance to make a vital impact on patients' lives.

Matching Summary

This role involves building a talent pool for various customer service positions within FreedomCare Missouri.

Salary

Base: $18.00 - $20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, retirement, wellness programs

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Strong verbal and written communication
  • Ability to handle high-volume queues
  • Computer proficiency and typing skills
  • Problem-solving under pressure

Nice-to-have

  • Empathy and active listening abilities
  • Emotional intelligence and teamwork
  • Strong time management and prioritization
  • Experience with virtual orientations
  • Passion for helping others in healthcare

Key Requirements

  • High volume inbound and outbound queue management
  • Virtual or in-person orientation capability
  • Strong multitasking and notetaking skills

Work Rights

Not specified

Tailored Resume

Cover Letter