Patient Service Representative

Doctor Relocation LLC

St. George, Utah, US
$17.86 - $23.22; not specified; not specified ph
Not specified
Professional etiquette and communication
Customer service
Resolving patient needs
Doctor Relocation LLC is seeking a Patient Service Representative in St. George, Utah, to serve as the first point of contact for patients, ensuring a high level of customer satisfaction. The role involves patient intake, appointment scheduling, and payment processing while embodying the company’s values of collaboration and care

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
  • We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 75

Doctor Relocation LLC is seeking a Patient Service Representative in St. George, Utah, to serve as the first point of contact for patients, ensuring a high level of customer satisfaction. The role involves patient intake, appointment scheduling, and payment processing while embodying the company’s values of collaboration and care.

Salary

$17.86 - $23.22; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Customer service
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Critical thinking/situational awareness

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Cash management
  • Billing and collections experience
  • Multilingual

Key Requirements

  • Six months of customer service experience
  • Basic computer skills
  • Ability to protect patient privacy
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter