Customer Service Representative - Keilor Downs

CommBank

Keilor Downs, AU
Predetermined roster
Exceptional customer service
Financial services experience
Clear articulation of financial terms
CommBank is seeking a Customer Service Representative for their Keilor Downs branch to provide exceptional banking experiences to personal and small business customers. The role requires strong communication skills, a customer-centric approach, and the ability to work in a fast-paced environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Keilor Downs Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Service Representative for their Keilor Downs branch to provide exceptional banking experiences to personal and small business customers. The role requires strong communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial services experience
  • Clear articulation of financial terms
  • Problem-solving skills
  • Risk-adverse culture championing

Nice-to-have

  • Holistic customer solutions
  • Interest in career growth
  • Improving financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter