Guest Services Representative Se

Advocate Health

Davie, Unknown
$18.85 - $28.30; not specified; yes ph
Part-time (24 hours per week, variable schedule)
Excellent customer service skills
Assisting patients and visitors
Wayfinding and escorting
Advocate Health is seeking a part-time Guest Services Representative to provide exceptional customer service to patients and visitors at their Davie Medical Center. The role involves assisting with wayfinding, escorting patients, answering calls, and maintaining an organized lobby environment

Job Summary

  • Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
  • Answers incoming calls in a courteous and helpful manner and communicates transportation requests to Shuttle Service using a two-way radio.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Match Score: 85

Advocate Health is seeking a part-time Guest Services Representative to provide exceptional customer service to patients and visitors at their Davie Medical Center. The role involves assisting with wayfinding, escorting patients, answering calls, and maintaining an organized lobby environment.

Salary

$18.85 - $28.30; Not specified; Yes

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Assisting patients and visitors
  • Wayfinding and escorting
  • Answering incoming calls
  • Maintaining lobby neatness
  • Using two-way radio

Nice-to-have

  • Critical thinking skills
  • Concentration and quick response
  • Healthcare experience preferred

Key Requirements

  • High school education required
  • Customer service experience required
  • Computer and data entry skills required
  • Must speak fluent English
  • Ability to lift a minimum of 35 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter