Service Delivery Manager (m/f)

Airi Quideer

Portugal
5 years experience in change management
Experience in project management roles
Business background in shared service centers
ALEBS is pioneering the next era of business services by re-engineering and automating processes with RPA and Generative AI

Job Summary

  • ALEBS is pioneering the next era of business services by re-engineering and automating processes with RPA and Generative AI.
  • The GBS Service Delivery Manager will ensure efficient and effective service delivery in a collaborative manner.
  • Join a vibrant community representing 33 nationalities and contribute to a culture of wellbeing.

Matching Summary

ALEBS is pioneering the next era of business services by re-engineering and automating processes with RPA and Generative AI.

Skills & Requirements

Must-have

  • 5 years experience in change management
  • experience in project management roles
  • business background in Shared Service centers

Nice-to-have

  • ability to advise and influence
  • experience in customer experience management
  • knowledge of operational metrics

Key Requirements

  • Bachelor’s degree in Business Management
  • advanced level of English
  • extensive knowledge of business processes

Work Rights

Not specified

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