The Oregon Department of Human Services is seeking a Benefit & Eligibility Worker in Klamath Falls, US, to assist Oregonians with public benefits eligibility determinations. The role emphasizes a person-centered, trauma-informed approach to service and requires experience in customer service and policy interpretation
Job Summary
As a Public Benefits Specialist, you will work in our Klamath office assisting Oregonians in-person.
You will perform eligibility determinations, redeterminations, and periodic reviews, conduct interviews, and communicate decisions to applicants.
The position offers a competitive salary range, a comprehensive benefits package, and opportunities for professional development.
Matching Summary
Match Score: 85
The Oregon Department of Human Services is seeking a Benefit & Eligibility Worker in Klamath Falls, US, to assist Oregonians with public benefits eligibility determinations. The role emphasizes a person-centered, trauma-informed approach to service and requires experience in customer service and policy interpretation.
Salary
$4,519 - $5,988
Skills & Requirements
Must-have
Perform eligibility determinations
Conduct interviews with applicants
Communicate eligibility decisions
Provide person-centered services
Accurate and timely determinations
Office setting work environment
Nice-to-have
Embrace diversity and inclusion
Trauma-informed approach
Develop meaningful relationships
Foster trust and respect
Key Requirements
One year of experience at Human Services Specialist 1 level OR two years of public assistance experience OR associate degree and six months experience
Experience with attention to detail
Experience adapting communication style
Experience using time management skills
Experience providing person-centered and trauma-informed customer service
Demonstrated technical skills with basic computer knowledge