Customer Experience Advisor | S1 | Retail Banking | Coventry Branch

Santander

Coventry, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Deliver outstanding customer service
Assist with day-to-day transactions
Answer customer calls
Our mission is to contribute to help more people and businesses prosper

Job Summary

  • Our mission is to contribute to help more people and businesses prosper.
  • Whether you’re helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you’ll never know what the next challenge will be.
  • Starting salary of £25,000 plus a £500 annual cash allowance to spend on our great range of benefits.

Matching Summary

Our mission is to contribute to help more people and businesses prosper.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, pension, healthcare, protection, share plans, staff product discounts, wellbeing support, family leave

Skills & Requirements

Must-have

  • deliver outstanding customer service
  • assist with day-to-day transactions
  • answer customer calls
  • build customer relationships
  • identify new ways to improve customer experience

Nice-to-have

  • desire to go above-and-beyond
  • effective team working skills
  • flexible, can-do approach
  • openness to broad range of activities
  • ability to grow, adapt and change

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively with customers
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter