The Technical Analyst supports Amgen digital tool sets and collaborates with global functional areas to oversee End User Technologies
Job Summary
The Technical Analyst supports Amgen digital tool sets and collaborates with global functional areas to oversee End User Technologies.
Responsibilities include managing customer expectations, supporting global project rollouts, and ensuring compliance with security and governance models.
The role requires strong communication skills in both Polish and English to engage local businesses and manage service level agreements.
Matching Summary
The Technical Analyst supports Amgen digital tool sets and collaborates with global functional areas to oversee End User Technologies.
Skills & Requirements
Must-have
End User Technology services management
Managed Service Provider oversight
Office 365 and SharePoint experience
ITSM platform incident management
Polish and English language skills
Nice-to-have
Artificial Intelligence tool proficiency
Multinational organization experience
Proof of Concept to Production delivery
Strategic technology translation skills
Creative problem solving abilities
Key Requirements
Bachelor's degree plus 3 years Information Systems experience
Associate's degree plus 5 years Information Systems experience
High school diploma plus 7-8 years Information Systems experience