Troubleshooter Service / Rabat

KONE Romania

Rabat, Morocco
Fully remote
Diagnose and resolve complex technical issues
Ensure safe working practices
Analyze recurring faults
This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations

Job Summary

  • This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.
  • You will play a key role in ensuring safety, reducing call-outs, and supporting the development of technical competencies within the team.
  • We offer ongoing technical training and development opportunities, career growth within a global organization, and a mentoring and coaching culture.

Matching Summary

This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.

Skills & Requirements

Must-have

  • Diagnose and resolve complex technical issues
  • Ensure safe working practices
  • Analyze recurring faults
  • Troubleshoot remote monitoring and alarm systems
  • Provide structured feedback for improvement

Nice-to-have

  • Customer-centric service mindset
  • Proactive communication with customers
  • Share knowledge on maintenance methodologies
  • Collaborative and safety-focused environment

Key Requirements

  • Qualification in Electrical or Mechanical Engineering
  • Mandatory experience in the Elevator & Escalator industry
  • Minimum 5 years of relevant experience
  • Strong troubleshooting and fault-finding skills
  • Solid understanding of maintenance operations

Work Rights

Not specified

Tailored Resume

Cover Letter