Principal Investments Support Analyst

Barclays

Pune, India
Technical support for service management
Preventative maintenance hardware software
Analysis of system logs error messages
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations

Job Summary

  • Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
  • Develop the support model and service offering to improve the service to customers and stakeholders.
  • Join us as a Principal Investments Support Analyst at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards.

Matching Summary

Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Skills & Requirements

Must-have

  • technical support for service management
  • preventative maintenance hardware software
  • analysis of system logs error messages
  • automation monitoring enhancements capacity management
  • 2nd Line application business process assistance
  • Continuous Service Improvement (CSI)
  • root cause analysis (RCA)

Nice-to-have

  • stakeholder management
  • leadership behaviours
  • team development
  • risk and controls
  • business acumen strategic thinking
  • digital and technology

Key Requirements

  • Experience with Service First
  • Experience with Change Management
  • Experience with Unix
  • Experience with PowerShell scripting
  • Experience with Autosys
  • Experience with MS SQL
  • Experience with AWS EC2
  • Experience with S3 buckets

Work Rights

Not specified

Tailored Resume

Cover Letter