Patient Service Representative Family Medicine

Advocate Health

Conover, NC, USA
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
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Patient scheduling and registration
Insurance benefits verification
Financial clearance procedures
** Advocate Health is seeking a Patient Service Representative for their Family Medicine department in Conover, NC. The role involves patient registration, insurance verification, and ensuring a smooth patient flow, with a focus on customer service and efficiency. **

Job Summary

  • Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care with a large integrated health system.
  • The role involves greeting patients, verifying insurance and demographic information, performing financial clearance, and ensuring efficient patient flow.
  • Advocate Health offers comprehensive benefits including competitive compensation, paid time off, health and welfare benefits, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Patient Service Representative for their Family Medicine department in Conover, NC. The role involves patient registration, insurance verification, and ensuring a smooth patient flow, with a focus on customer service and efficiency. **

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: comprehensive suite including health, retirement, and paid time off

Skills & Requirements

Must-have

  • patient scheduling and registration
  • insurance benefits verification
  • financial clearance procedures
  • customer service and communication
  • knowledge of Medicare and Medicaid
  • use of Microsoft Outlook, Word, Excel
  • ability to handle confidential information

Nice-to-have

  • critical thinking and problem solving
  • understanding of medical terminology
  • collaborative teamwork skills
  • experience with ADT software
  • pleasant and professional telephone demeanor
  • ability to work under minimal supervision

Key Requirements

  • High school diploma or GED
  • experience in patient access or medical assisting preferred
  • ability to comply with HIPAA and EMTALA regulations
  • experience with insurance pre-certification
  • ability to meet 98% accuracy rate performance
  • full-time availability with rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter