Director, Digital Design & Experience

Herman Miller Inc

Not specified
10+ years leading enterprise digital functions
Product design and ux expertise required
End-to-end experience strategy definition
Herman Miller Inc is seeking a Director of Digital Design & Experience to lead and enhance the company's digital customer experience across various channels. The ideal candidate will have extensive experience in digital customer experience, product design, and UX, along with strong strategic and operational skills

Job Summary

  • This senior enterprise leader is responsible for defining and advancing MillerKnoll's end-to-end digital customer experience across Retail, Contract, and omnichannel environments.
  • The role requires balancing the distinct needs of consumer-led retail journeys and complex contract-based buying models while ensuring enterprise consistency.
  • MillerKnoll is committed to equal opportunity employment and encourages candidates to bring their whole self to work in a diverse environment.

Matching Summary

Match Score: 85

Herman Miller Inc is seeking a Director of Digital Design & Experience to lead and enhance the company's digital customer experience across various channels. The ideal candidate will have extensive experience in digital customer experience, product design, and UX, along with strong strategic and operational skills.

Skills & Requirements

Must-have

  • 10+ years leading enterprise digital functions
  • Product Design and UX expertise required
  • End-to-end experience strategy definition
  • Systems level thinking capability
  • Cross-channel journey design leadership

Nice-to-have

  • Experience with complex ecosystems
  • Championing experimentation and optimization
  • Strong cross-functional collaboration skills
  • Commitment to accessibility and ADA standards

Key Requirements

  • Bachelor's degree required; advanced degree preferred
  • 10+ years of experience in enterprise digital or CX functions
  • Proven ability to define end-to-end experience strategies

Work Rights

Not specified

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