Gestionnaire Principal(e), Services Aux Employés Et Opérations Rh (services Partagés) / Senior Manager, People Services & Hr Operations (shared Services)

Pratt & Whitney Canada

Longueuil, QC, Canada
Not specified; not specified; pension plan, group ...
Fully onsite
7-10 years hr operations experience
3-5 years team leadership in matrixed org
Workday and case management system expertise
Pratt & Whitney Canada is seeking a Senior Manager for People Services and HR Operations, responsible for leading the Canadian HR team and ensuring the effective delivery of employee-centric HR services. The role emphasizes stakeholder relationship building, process standardization, and compliance with Canadian regulations, all within a full-time, on-site setting in Longueuil, QC

Job Summary

  • The Senior Manager will lead the Canadian People Services team to deliver efficient, scalable, and employee-centric HR services aligned with RTX policies.
  • This role requires driving the adoption of standard service models while ensuring compliance with complex Canadian and Quebec employment legislation.
  • Candidates must have extensive experience managing large, unionized workforces and leveraging tools like Workday for data integrity and workflow efficiency.

Matching Summary

Match Score: 85

Pratt & Whitney Canada is seeking a Senior Manager for People Services and HR Operations, responsible for leading the Canadian HR team and ensuring the effective delivery of employee-centric HR services. The role emphasizes stakeholder relationship building, process standardization, and compliance with Canadian regulations, all within a full-time, on-site setting in Longueuil, QC.

Salary

Not specified; Not specified; Pension plan, group insurance, wellness program, recreational club, nearby daycares, free parking

Skills & Requirements

Must-have

  • 7-10 years HR operations experience
  • 3-5 years team leadership in matrixed org
  • Workday and case management system expertise
  • Knowledge of Canadian and Quebec labor laws
  • Experience with unionized and non-unionized workforce

Nice-to-have

  • CHRP/CPHR professional designation
  • Aerospace or manufacturing industry background
  • Strong stakeholder influence skills
  • Process standardization track record
  • Fluency in French and English

Key Requirements

  • Bachelor's degree in HR or Business Administration
  • 7-10 years progressive HR operations experience
  • 3-5 years leading teams in complex organizations
  • Valid CHRP/CPHR certification (asset)
  • Proficiency in Workday and ServiceNow

Work Rights

Not specified

Tailored Resume

Cover Letter