Director, Omnichannel Engine Business Product Owner

Bristol Myers Squibb

Princeton, NJ, US
$198,820 - $240,917; + incentive cash + stock oppo...
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Omnichannel engine product strategy
Translate brand strategies into engine logic
Design and optimize orchestration workflows
** Bristol Myers Squibb is seeking a Director, Omnichannel Engine Business Product Owner in Princeton, NJ, to oversee the company's omnichannel orchestration and engagement strategy. The role focuses on defining the product roadmap for customer engagement across various therapeutic areas, requiring extensive experience in the pharmaceutical industry, particularly in omnichannel strategy and analytics. **

Job Summary

  • The Director, Omnichannel Engine Business Product Owner is responsible for owning Bristol Myers Squibb’s omnichannel orchestration and “next best engagement” engine as a business product.
  • This role defines and executes the product roadmap for the decisioning and automation capabilities that determine which actions, messages, and channels to deploy for each customer and when.
  • Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Matching Summary

Match Score: 75

** Bristol Myers Squibb is seeking a Director, Omnichannel Engine Business Product Owner in Princeton, NJ, to oversee the company's omnichannel orchestration and engagement strategy. The role focuses on defining the product roadmap for customer engagement across various therapeutic areas, requiring extensive experience in the pharmaceutical industry, particularly in omnichannel strategy and analytics. **

Salary

$198,820 - $240,917; Additional incentive cash and stock opportunities; Health Coverage, Wellbeing Support, Financial Well-being and Protection, Work-life benefits

Skills & Requirements

Must-have

  • Omnichannel engine product strategy
  • Translate brand strategies into engine logic
  • Design and optimize orchestration workflows
  • Build and maintain closed-loop measurement
  • Integrate with data and platforms
  • Drive adoption and change management

Nice-to-have

  • AI-driven marketing applications
  • Emerging agentic frameworks
  • Cross-functional collaboration and influence
  • Analytical and results orientation
  • Change management and user enablement

Key Requirements

  • BA/BS undergraduate degree
  • Minimum 8+ years in life sciences or pharmaceutical industry
  • At least 3 years focused on omnichannel strategy
  • Proven expertise with omnichannel platforms and tools
  • Strong technical skills in data modeling, analytics, and API integration
  • Exceptional knowledge of commercial data domains
  • Hands-on experience with predictive modeling and AI/ML deployment

Work Rights

Not specified

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