Patient Service Representative (psr) - Clinic

Advocate Aurora Health

De Pere, WI, United States
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
** Advocate Aurora Health is seeking a part-time Patient Service Representative for their clinic in De Pere, WI. The role involves providing high-quality service to patients, managing appointments, and handling billing inquiries, with a schedule that includes weekends and some evenings. **

Job Summary

  • The role involves providing efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments.
  • Employees must accurately enter billing information, manage medical records, and resolve patient inquiries regarding tests, bills, and referrals.
  • Advocate Health offers competitive compensation, comprehensive benefits including health and retirement plans, and opportunities for career development.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a part-time Patient Service Representative for their clinic in De Pere, WI. The role involves providing high-quality service to patients, managing appointments, and handling billing inquiries, with a schedule that includes weekends and some evenings. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for billing issues
  • Experience with HMO referrals

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience handling difficult customers
  • CRT/PC experience required
  • Physical ability to lift 35 lbs

Work Rights

Not specified

Tailored Resume

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