Team Manager Auto Field Inspectors

AIG SEGUROS MEXICO S.A. DE C.V.

Mexico City, Mexico
Auto material damage assessments
Policy language interpretation skills
Negotiation with tpas and body shops
The role requires managing a team of on-field and desktop inspectors to drive optimal claims outcomes and customer service

Job Summary

  • The role requires managing a team of on-field and desktop inspectors to drive optimal claims outcomes and customer service.
  • Candidates must possess strong specialist knowledge in auto claims topics and the ability to interpret policy language accurately.
  • AIG values in-person collaboration and offers a comprehensive Total Rewards Program focused on health, wellbeing, and professional development.

Matching Summary

The role requires managing a team of on-field and desktop inspectors to drive optimal claims outcomes and customer service.

Skills & Requirements

Must-have

  • Auto material damage assessments
  • Policy language interpretation skills
  • Negotiation with TPAs and body shops
  • Technical claims audit experience
  • KPI and balance scorecard management
  • Team performance management

Nice-to-have

  • Multi-cultural stakeholder influence
  • Strategic initiative execution
  • Coaching and effective listening
  • In-person collaboration culture
  • Professional development focus

Key Requirements

  • Specialist knowledge in auto claims topics
  • Experience in negotiation and mediation
  • Proven team management experience
  • Strong stakeholder management skills

Work Rights

Not specified

Tailored Resume

Cover Letter