Customer Service Representative Ii

Cencora

Vilnius, Lithuania
Base: €2,135.94 - €3,051.37 monthly; bonus/equity:...
Hybrid (mandatory office work every 2nd tuesday)
Customer order processing
Address customer issues
Communicate with departments
Cencora is seeking a Customer Service Representative II to join their rapidly growing Shared Service Center in Vilnius, Lithuania. The role involves addressing customer issues, processing orders, and collaborating with various teams to ensure excellent service. Candidates should possess strong customer service skills and a good command of English

Job Summary

  • As a Customer Service Representative at Cencora, you will play a key role in ensuring smooth operations and outstanding service for our valued customers.
  • Your responsibilities will span from addressing customer issues like missed shipments and backorders to collaborating with warehouse, sales, and manufacturer teams.
  • We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year.

Matching Summary

Match Score: 85

Cencora is seeking a Customer Service Representative II to join their rapidly growing Shared Service Center in Vilnius, Lithuania. The role involves addressing customer issues, processing orders, and collaborating with various teams to ensure excellent service. Candidates should possess strong customer service skills and a good command of English.

Salary

Base: €2,135.94 - €3,051.37 monthly; Bonus/Equity: competitive annual bonus; Benefits: life insurance, health insurance, referral bonus scheme, global Employee Assistance Program

Skills & Requirements

Must-have

  • Customer order processing
  • Address customer issues
  • Communicate with departments
  • Handle customer inquiries
  • Data entry for orders
  • Work during Lithuanian holidays

Nice-to-have

  • Multicultural team environment
  • Continuous improvement suggestions
  • Positive impact on health

Key Requirements

  • Strong verbal and written English skills
  • Basic Microsoft Word, Excel knowledge
  • Inventory management system knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter