Field Service Engineer (jacksonville, Fl)

BD

Jacksonville, FL, USA
Base: $20.30 - $31.40 usd hourly; bonus/equity: no...
Fully remote
Remote and on-site technical support
Troubleshooting hardware and software
Preventive maintenance programs
The Field Service Engineer 1 is a field-based position with daily travel to our customer locations within the assigned territory

Job Summary

  • The Field Service Engineer 1 is a field-based position with daily travel to our customer locations within the assigned territory.
  • This role is responsible for troubleshooting, repairing, and maintaining proprietary hardware and software systems while ensuring regulatory compliance, service quality, and strong customer relationships.
  • At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry.

Matching Summary

The Field Service Engineer 1 is a field-based position with daily travel to our customer locations within the assigned territory.

Salary

Base: $20.30 - $31.40 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • remote and on-site technical support
  • troubleshooting hardware and software
  • preventive maintenance programs
  • maintain small parts inventory
  • customer-facing roles
  • Windows operating systems
  • computer networking experience

Nice-to-have

  • interpersonal written and verbal communication
  • collaborating with cross-functional teams
  • customer focused continuous improvement
  • human element across global teams
  • imagination and passion

Key Requirements

  • 3-5 years technical/customer support experience
  • available for 24x7 on-call rotations
  • able to lift a minimum of 70 pounds
  • valid driver’s license
  • proof of required immunizations

Work Rights

Not specified

Tailored Resume

Cover Letter