Patient Service Representative - Rheumatology

Intermountainnursing

St George, Utah, US
Base: $17.86 - $23.22 ph; bonus/equity: not specif...
Customer service interactions
Electronic medical record (emr) documentation
Patient appointment scheduling
The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer and patient satisfaction

Job Summary

  • The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer and patient satisfaction.
  • This role involves greeting and checking in/out patients, verifying information, scheduling appointments, and assisting with insurance and payment processes.
  • Intermountain Health offers a generous benefits package to support the well-being of caregivers, fostering a culture of wellness encompassing mind, body, and spirit.

Matching Summary

The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer and patient satisfaction.

Salary

Base: $17.86 - $23.22 per hour; Bonus/Equity: Not specified; Benefits: Generous benefits package covering wellness programs

Skills & Requirements

Must-have

  • Customer service interactions
  • Electronic medical record (EMR) documentation
  • Patient appointment scheduling
  • Insurance verification and coordination
  • Cash management and payment processing
  • Confidentiality and PHI protection

Nice-to-have

  • Billing and collections experience
  • Multilingual communication skills
  • Collaboration and teamwork
  • Professional etiquette and communication
  • Time management and critical thinking

Key Requirements

  • Six months customer service experience
  • Basic computer skills including word processing and data entry
  • Ability to protect patient privacy and PHI
  • Preferred one year customer service experience
  • Preferred billing and collections experience
  • Preferred high school diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter