Customer Service Officer (Mandarin & English)

TDCX (SG) PTE. LTD.

Singapore
Attractive remuneration; performance incentives in...
Bilingual in english and mandarin
Strong command of spoken mandarin
Proficient in ms office applications
The role involves providing excellent support experience to customers via phone lines and emails while ensuring first contact resolution

Job Summary

  • The role involves providing excellent support experience to customers via phone lines and emails while ensuring first contact resolution.
  • Employees will build sustainable relationships and engage customers by taking the extra mile to deliver high satisfaction.
  • The company offers attractive remuneration, comprehensive medical coverage, and strong learning and development plans for career growth.

Matching Summary

Match Score: 85

The role involves providing excellent support experience to customers via phone lines and emails while ensuring first contact resolution.

Salary

Attractive remuneration; Performance incentives included; Comprehensive medical and insurance coverage

Skills & Requirements

Must-have

  • Bilingual in English and Mandarin
  • Strong command of spoken Mandarin
  • Proficient in MS Office applications
  • Excellent keyboard skills
  • Ability to work with multiple systems

Nice-to-have

  • Positive mindset for customer handling
  • Team player in fast-paced environment
  • Strong time management skills
  • Motivation to exceed expectations

Key Requirements

  • O Levels/Higher Nitec with 2 years experience OR A Levels/Diploma/Degree
  • Must be articulate with strong spoken language skills
  • Commencement date: July 2026

Work Rights

Not specified

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