Principal Ar Specialist, Human Resources

Capital One Philippines Service Corp. (COPSSC)

Alabang, Metro Manila, Philippines
5 years relevant work experience in bpo
Strong case management experience
Knowledge of philippine labor laws
The role involves assisting the Principal HR Specialist while supervising HR coordinators to ensure daily operations meet standards

Job Summary

  • The role involves assisting the Principal HR Specialist while supervising HR coordinators to ensure daily operations meet standards.
  • Candidates must possess strong case management experience and knowledge of Philippine labor laws to manage functional areas like Payroll and Recruitment.
  • The position requires proficiency in Salesforce and Microsoft Office with an amenable attitude toward working mid-shift and night-shift schedules.

Matching Summary

The role involves assisting the Principal HR Specialist while supervising HR coordinators to ensure daily operations meet standards.

Skills & Requirements

Must-have

  • 5 years relevant work experience in BPO
  • Strong case management experience
  • Knowledge of Philippine labor laws
  • Proficient in Microsoft Office and Salesforce
  • Amenable to Mid Shift and Night Shift schedule

Nice-to-have

  • Background in project management
  • Process improvement expertise
  • Strong analytical skills
  • Excellent presentation skills
  • Degree in Psychology or Business Administration

Key Requirements

  • College graduate preferably in Psychology, Business Administration, Marketing, or Communication Arts
  • 5 years relevant work experience in a BPO setup
  • Must have strong case management experience
  • Proficiency in Microsoft Office and Salesforce required

Work Rights

Not specified

Tailored Resume

Cover Letter