Kundenberater (d/m/w), Regionales Beratungscenter Postbank

Postbank Filialvertrieb AG

Good salary; christmas + holiday pyy; performance-...
Hybrid (up to 40% mobile working after onboarding)
Completed commercial vocational training
Experience in financial services sales
Eu insurance intermediary license (eu-vrr)
Postbank Filialvertrieb AG is seeking a Kundenberater (Customer Advisor) for its Regional Consulting Center, focusing on providing financial services and non-banking products to customers through digital communication channels. The ideal candidate should have a commercial background, strong customer service skills, and a willingness to learn and adapt in a collaborative team environment

Job Summary

  • The role involves advising private customers on banking, investment, and credit topics through digital media such as phone, video, and chat.
  • Employees are expected to utilize an omnichannel workplace to identify cross-selling opportunities while maintaining high service quality.
  • The position offers a secure permanent contract with a 38.5-hour work week and flexible part-time options.

Matching Summary

Match Score: 85

Postbank Filialvertrieb AG is seeking a Kundenberater (Customer Advisor) for its Regional Consulting Center, focusing on providing financial services and non-banking products to customers through digital communication channels. The ideal candidate should have a commercial background, strong customer service skills, and a willingness to learn and adapt in a collaborative team environment.

Salary

Good salary; Christmas and holiday pay; Performance-based compensation

Skills & Requirements

Must-have

  • Completed commercial vocational training
  • Experience in financial services sales
  • EU Insurance Intermediary License (EU-VRR)
  • Digital media communication skills
  • Cross-selling capabilities

Nice-to-have

  • Team-oriented collaborative personality
  • High learning motivation
  • Analytical thinking abilities
  • Strong customer orientation

Key Requirements

  • Commercial vocational training (preferably Bank Clerk)
  • EU Insurance Intermediary License (EU-VRR)
  • Product knowledge of financial services

Work Rights

Not specified

Tailored Resume

Cover Letter