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Ferring Pharmaceuticals is seeking a GxP Systems and Process Manager for their Lisbon office. The role involves supporting global regulatory IT systems, specifically Veeva RIM applications, ensuring efficient operations, user support, and system documentation.
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Job Summary
Support business system operations of regulatory GxP IT systems in Ferring, in particular the Veeva RIM applications.
Resolve user-reported issues, manage system access requests, provide system support, and deliver user training.
Participate in testing and validation activities for system changes and releases to support continuous improvement of system usage.
Matching Summary
Match Score: 75
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Ferring Pharmaceuticals is seeking a GxP Systems and Process Manager for their Lisbon office. The role involves supporting global regulatory IT systems, specifically Veeva RIM applications, ensuring efficient operations, user support, and system documentation.
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Skills & Requirements
Must-have
GxP IT systems support
Veeva RIM applications
User issue resolution
System access management
User training delivery
System documentation maintenance
Inspection readiness
Nice-to-have
Service-minded
Detail-oriented
Collaborative environment
Cross-functional collaboration
Key Requirements
2–3 years of experience in Regulatory Affairs, Regulatory Operations, or a regulated industry
Experience with ticketing systems (e.g., ServiceNow)
Bachelor’s or Master’s degree in Life Sciences, IT, or related field