Crm Activation Tech Lead, U.s. Biopharmaceuticals Customer Engagement

Astrazeneca

Wilmington, DE, USA
**
Salesforce life science cloud
Salesforce marketing cloud
Salesforce data cloud
** AstraZeneca is seeking a CRM Activation Tech Lead for its U.S. BioPharmaceuticals Customer Engagement team in Wilmington, DE. The role involves leading the technical execution of customer engagement tools, focusing on Salesforce technologies, and optimizing digital experiences for healthcare providers and patients. **

Job Summary

  • Lead the technical build-out and day-to-day optimization of Salesforce Life Science Cloud, Marketing Cloud, and Data Cloud.
  • Execute the technical strategy for omnichannel journeys, ensuring Data Cloud triggers real-time, personalized actions for field reps in the CRM.
  • You will be at the forefront of the agentic era of CRM, leveraging the latest Salesforce tools to drive patient impact at scale.

Matching Summary

Match Score: 75

** AstraZeneca is seeking a CRM Activation Tech Lead for its U.S. BioPharmaceuticals Customer Engagement team in Wilmington, DE. The role involves leading the technical execution of customer engagement tools, focusing on Salesforce technologies, and optimizing digital experiences for healthcare providers and patients. **

Skills & Requirements

Must-have

  • Salesforce Life Science Cloud
  • Salesforce Marketing Cloud
  • Salesforce Data Cloud
  • API-first and event-driven integrations
  • Agile leadership and CI/CD pipelines
  • Technical influence and design translation

Nice-to-have

  • Emerging AI and LLM experience
  • Deep understanding of US Commercial Landscape
  • AWS or Azure cloud services proficiency
  • Vendor management experience

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 5+ years in CRM or Customer Engagement
  • Proven track record managing Veeva CRM or Salesforce Life Science Cloud
  • Deep expertise in Salesforce Data Cloud and Marketing Cloud
  • Proficiency in RESTful API design and Event-Driven Architecture
  • Proven experience leading engineering squads
  • Ability to explain technical trade-offs

Work Rights

Not specified

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