Senior Customer Success Manager

AUTODESK CONSTRUCTION CLOUD

Multiple Locations
Customer-first mindset
Post-sale account management
Strategic customer success plan
You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics

Job Summary

  • You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics.
  • The CSM utilizes a combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help Autodesk’s customers innovate more quickly and gain a competitive advantage in the marketplace.
  • We take great pride in our culture here at Autodesk – it’s at the core of everything we do.

Matching Summary

You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics.

Skills & Requirements

Must-have

  • Customer-first mindset
  • Post-sale account management
  • Strategic customer success plan
  • Trusted advisor and industry thought leader
  • Customer business/technical challenges

Nice-to-have

  • Motivated by developing customers
  • Ongoing change environment
  • Empathy for customers
  • Passionate about revenue and growth
  • Enthusiastic and creative leader

Key Requirements

  • Minimum 5+ years in leading customer-facing organizations
  • Industry experience from AECO and/or MFG
  • Relevant Bachelor’s degree
  • Post-sale and sales experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter