Customer Banking Specialist - Moss Vale (32 Hours/week)

Commonwealth Bank

Moss Vale, NSW, Australia
Customer interaction and needs assessment
Financial health checks
Processing loan and credit card applications
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers through meaningful conversations and assist them with in-branch technology and digital banking options.
  • Perform Financial Health Checks, process applications for personal loans and credit cards, and proactively call customers to build rapport.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Customer interaction and needs assessment
  • Financial Health Checks
  • Processing loan and credit card applications
  • Adhering to bank processes and procedures
  • Capturing customer feedback

Nice-to-have

  • Passion for service excellence
  • Ability to work independently and collaboratively
  • Community engagement and fundraising

Key Requirements

  • Availability for predetermined roster
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter