Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
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3-5+ years customer facing services role
Fluency in french and english languages
1+ years project management with workday
** The Customer Success Manager position at Workday in Warsaw is tailored for a French-speaking candidate with a strong background in customer-facing roles and project management. This fully remote role focuses on enhancing customer satisfaction and fostering relationships while managing enterprise-level support for Workday's products. **

Job Summary

  • The Customer Success team acts as a liaison between Professional Services, Production Services, and customers to ensure maximum value from Workday products.
  • This role involves developing success plans that outline critical success factors, metrics, and recommendations while prioritizing the resolution of raised customer concerns.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or field with customers.

Matching Summary

Match Score: 75

** The Customer Success Manager position at Workday in Warsaw is tailored for a French-speaking candidate with a strong background in customer-facing roles and project management. This fully remote role focuses on enhancing customer satisfaction and fostering relationships while managing enterprise-level support for Workday's products. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management with Workday

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Ability to chair meetings with executive leadership

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only location requirement
  • Travel up to 15% capability

Work Rights

Not specified

Tailored Resume

Cover Letter