Customer Strategy Analyst - Santander Insurance

Santander UK

Madrid, Spain
Competitive salary; performance-based bonuses; pre...
Hybrid
3+ years insurance industry experience
Sql and excel proficiency required
Power bi or tableau dashboard creation
The role involves developing a robust analytical framework to monitor customer performance across global and local markets within Santander Insurance

Job Summary

  • The role involves developing a robust analytical framework to monitor customer performance across global and local markets within Santander Insurance.
  • Candidates will track key customer KPIs such as Net Promoter Score, Customer Lifetime Value, and churn to drive strategic decision-making.
  • The position offers a hybrid working model, competitive rewards, and access to the Santander Open Academy for continuous learning.

Matching Summary

The role involves developing a robust analytical framework to monitor customer performance across global and local markets within Santander Insurance.

Salary

Competitive salary; Performance-based bonuses; Preferential banking terms and wellness benefits

Skills & Requirements

Must-have

  • 3+ years insurance industry experience
  • SQL and Excel proficiency required
  • Power BI or Tableau dashboard creation
  • English and Spanish language fluency
  • Bachelor's degree in quantitative field

Nice-to-have

  • Experience with large complex datasets
  • Artificial intelligence application knowledge
  • Portuguese language proficiency
  • Data modeling and structure familiarity
  • Cross-border global market analysis

Key Requirements

  • Minimum 3 years professional experience in insurance analytics
  • Bachelor's degree in Mathematics, Statistics, Economics, Finance, Engineering, or Business Administration
  • Very high proficiency in both English and Spanish languages

Work Rights

Not specified

Tailored Resume

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