Team Manager

RAC

Joondalup, WA, Australia
Hybrid (joondalup and west perth locations)
Proven leadership experience
Strong coaching capability
Experience managing kpis
RAC is seeking a Team Manager for their Joondalup and West Perth Contact Centres, focusing on leadership continuity and operational support. The role requires a collaborative leader with a strong background in contact centre management who can adapt to changing dynamics while supporting teams in achieving performance goals

Job Summary

  • As a Team Manager, you will support leadership continuity across Joondalup and West Perth Contact Centres.
  • You will lead, coach, and support teams to ensure consistent performance and member experience.
  • RAC offers a vibrant culture with a strong focus on growth, wellbeing, and inclusion.

Matching Summary

Match Score: 85

RAC is seeking a Team Manager for their Joondalup and West Perth Contact Centres, focusing on leadership continuity and operational support. The role requires a collaborative leader with a strong background in contact centre management who can adapt to changing dynamics while supporting teams in achieving performance goals.

Skills & Requirements

Must-have

  • Proven leadership experience
  • Strong coaching capability
  • Experience managing KPIs

Nice-to-have

  • Collaborative and adaptable leadership style
  • Excellent communication skills
  • Passion for developing others

Key Requirements

  • Experience in a busy contact centre environment
  • Ability to influence without direct ownership
  • Strong computer literacy

Work Rights

Not specified

Tailored Resume

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