Customer Success Manager, Aviation Robotics

Dexterity Inc

Redwood City, California, USA
On-site
Customer-facing role
Manage program timelines
Translate technical work
Dexterity Inc is seeking a Customer Success Manager in Aviation Robotics to oversee the deployment and execution of robotics programs within the aviation sector. The role focuses on customer interaction and managing program timelines while collaborating with engineering and product teams, diverging from traditional SaaS customer success roles

Job Summary

  • Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.
  • This role focuses on hardware deployment and field execution and is not a traditional SaaS Customer Success or software implementation position.
  • You will partner closely with engineering, product, and GTM to manage program timelines, documentation, and deployment activities.

Matching Summary

Match Score: 85

Dexterity Inc is seeking a Customer Success Manager in Aviation Robotics to oversee the deployment and execution of robotics programs within the aviation sector. The role focuses on customer interaction and managing program timelines while collaborating with engineering and product teams, diverging from traditional SaaS customer success roles.

Skills & Requirements

Must-have

  • Customer-facing role
  • Manage program timelines
  • Translate technical work
  • Ensure alignment with customer requirements

Nice-to-have

  • Customer-obsessed culture
  • Passion, trust, and dedication

Key Requirements

  • Hardware deployment experience
  • Field execution experience
  • Customer delivery experience

Work Rights

Not specified

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