Assistant Front Office Manager

Sofitel New York

New York, NY, United States
Base: $68,000.00 - $72,000.00 py; bonus/equity: no...
On-site
Minimum two years supervisory experience
Upscale hotel industry background
Strong organizational and communication skills
The role involves overseeing all front desk operations including Guest Services, Bell, Door, Concierge, and Night Audit to ensure total guest satisfaction

Job Summary

  • The role involves overseeing all front desk operations including Guest Services, Bell, Door, Concierge, and Night Audit to ensure total guest satisfaction.
  • Employees receive benefits including an employee discount travel program, extended healthcare plan coverage, and opportunities for career growth within the company.
  • The position requires leading a team of Front Office Ambassadors while maintaining high standards for VIP guests and Sofitel Le Club members.

Matching Summary

The role involves overseeing all front desk operations including Guest Services, Bell, Door, Concierge, and Night Audit to ensure total guest satisfaction.

Salary

Base: $68,000.00 - $72,000.00 per year; Bonus/Equity: Not specified; Benefits: Employee Discount Travel Program, EAP, Extended healthcare

Skills & Requirements

Must-have

  • Minimum two years supervisory experience
  • Upscale hotel industry background
  • Strong organizational and communication skills
  • Ability to work flexible schedule
  • Front office policy adherence

Nice-to-have

  • French language proficiency preferred
  • Second language skills
  • Experience with Accor standards
  • Guest loyalty program promotion
  • Team development and coaching

Key Requirements

  • Two years supervisory experience in upscale hotel
  • Excellent verbal and written English skills
  • Willingness to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter