Retail Manager - Uptown

Vicinity Centres

Uptown, , Australia
Onsite
Retailer engagement strategies
Maximise net property income
Enhance asset valuation
Vicinity Centres is seeking a Retail Manager for their Uptown location in Australia. This role focuses on enhancing retailer relationships, maximizing property income, and improving overall customer experience

Job Summary

  • The Retail Manager is responsible for developing and executing the centre’s retail engagement strategies to maximise net property income, enhance asset valuation, improve retailer satisfaction, drive turnover, and elevate the overall customer experience, while managing a dedicated portfolio of retailers.
  • The role includes leasing storage spaces and managing the centre’s budget, ensuring efficient operations and financial success.
  • Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised.

Matching Summary

Match Score: 85

Vicinity Centres is seeking a Retail Manager for their Uptown location in Australia. This role focuses on enhancing retailer relationships, maximizing property income, and improving overall customer experience.

Skills & Requirements

Must-have

  • retailer engagement strategies
  • maximise net property income
  • enhance asset valuation
  • improve retailer satisfaction
  • drive turnover
  • elevate customer experience
  • manage dedicated portfolio of retailers
  • retail mix optimization
  • achieve annual sales targets
  • foster retailer growth
  • drive centre's strategic objectives
  • financial acumen
  • interpersonal skills
  • build positive retailer relationships
  • foster collaboration
  • leasing storage spaces
  • manage centre's budget
  • efficient operations
  • financial success
  • manage information and resources
  • retail support initiatives
  • support retailers' success
  • contribute to overall performance
  • people leadership
  • manage performance issues
  • manage budgets as per forecast
  • manage cost
  • build own capability as people leader
  • consistent positive retailer engagement
  • oversee tenancy administration
  • successful retailer onboarding
  • compliance with pre-trade requirements
  • regular communication with retailers
  • develop and implement retail support strategies
  • drive sales, traffic, and profitability
  • utilise retailer and industry insights
  • improve centre performance
  • build and maintain positive tenant relationships
  • address tenant needs and concerns
  • organise and conduct tenant performance reviews
  • manage lease variations
  • manage storage licenses
  • oversee relocations or vacate notices
  • ensure compliance with lease agreements
  • maintain accurate records
  • drive improvements in centre presentation standards
  • strategic operation and capital project recommendations
  • contribute to visual standards assessment
  • ensure store presentation standards
  • collaborate with Guest Experience team
  • deliver outstanding customer service
  • manage feedback
  • provide stewardship for retailer operations
  • collaborate with Marketing
  • complete sales analysis and reports
  • manage and distribute financial information
  • canvas and develop retail media income opportunities
  • oversee percentage rent, capped occupancy and storage
  • maintain centre controlled debt
  • coordinate legal action
  • manage mediation and termination processes
  • bad debt write off management
  • provide recommendations for rental abatement
  • negotiate payments
  • manage onboarding and integration of new retailers
  • coordinate with store managers
  • resolve operational issues
  • ensure compliance with centre policies
  • facilitate communication between centre management and retailers
  • address customer feedback promptly
  • support initiatives to enhance customer experience
  • experienced professional
  • background within retail or property management
  • developing and managing retailer relationships
  • managing internal and external relationships
  • drive commercial results
  • collaborate with variety of individuals and groups
  • exceptional reporting
  • financial management
  • working knowledge of retail legislation
  • working knowledge of leases
  • working knowledge of retail fundamentals
  • financial acumen
  • proven performance to drive value and commercial results
  • working with retailers to meet financial objectives
  • working with retailers to meet centre objectives
  • outstanding interpersonal skills
  • strong verbal communication skills
  • strong written communication skills
  • customer service skills
  • strong organisational skills
  • strong compliance skills
  • strong time management skills
  • work as part of a team
  • develop and maintain strategic relationships
  • collaborate as an Asset Team
  • planning and prioritisation
  • customer focused
  • develop strong stakeholder relationships
  • problem solving
  • health, safety, environment & wellbeing integration
  • regulatory framework & environment understanding
  • demonstrate financial acumen
  • understand asset vision & strategy
  • respectful behaviour
  • integrity in actions
  • customer focus in decisions
  • collaborative approach
  • drive for excellence

Nice-to-have

  • flexible working options
  • birthday leave
  • purchased additional leave
  • generous parental leave
  • embrace diversity
  • inclusive work environment

Key Requirements

  • Experienced professional with a background within the retail or property management industry.
  • Demonstrated experience developing and managing retailer relationships.
  • Ability to effectively collaborate with a variety of individuals and groups coupled exceptional reporting and financial management.
  • Excellent working knowledge of retail legislation, leases and retail fundamentals.
  • Financial acumen and proven performance to drive value and commercial results.
  • Proven capability in working with retailers to meet financial objectives and other centre objectives.
  • Outstanding interpersonal and strong verbal and written communication skills.
  • Customer service skills.
  • Strong organisational, compliance and time management skills.
  • Ability to work as a part of a team and develop and maintain strategic relationships.
  • Existing, relevant Australian work rights.

Work Rights

Existing Australian work rights

Tailored Resume

Cover Letter