Customer Service Representative

Betheme Muffin group

Warrensburg, MO, United States
On-site
Professional phone etiquette
Handle emotional clients
Maintain accurate records
Betheme Muffin Group is seeking a personable and skilled Customer Service Representative (CSR) to serve as the primary point of contact at their clinic in Warrensburg, MO. The role involves ensuring positive client interactions through phone and in-person communications, managing appointments, and providing administrative support

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Betheme Muffin Group is seeking a personable and skilled Customer Service Representative (CSR) to serve as the primary point of contact at their clinic in Warrensburg, MO. The role involves ensuring positive client interactions through phone and in-person communications, managing appointments, and providing administrative support.

Skills & Requirements

Must-have

  • professional phone etiquette
  • handle emotional clients
  • maintain accurate records
  • accept payments
  • operate multi-line telephone

Nice-to-have

  • compassionate and well-mannered
  • calm in emergency situations
  • welcoming environment

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service representative experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter