Customer Service Representative – North Asia Pacific

Hexcel

Yokohama, Japan
Primary recipient for customer purchase orders
Enter purchase orders into hexcel system
Fluent in english communication skills
The selected individual will act as the primary recipient for customer purchase orders and maintain all correspondence related to their execution

Job Summary

  • The selected individual will act as the primary recipient for customer purchase orders and maintain all correspondence related to their execution.
  • Hexcel is currently seeking a Customer Service Representative to join their team at the Yokohama, Japan location.
  • Candidates must demonstrate strong empathy toward key customers and maintain close collaboration with local and overseas team members.

Matching Summary

The selected individual will act as the primary recipient for customer purchase orders and maintain all correspondence related to their execution.

Skills & Requirements

Must-have

  • Primary recipient for customer purchase orders
  • Enter purchase orders into Hexcel system
  • Fluent in English communication skills
  • Manage shipping documents and invoices
  • Resolve material-related issues proactively

Nice-to-have

  • Strong empathy toward key customers
  • Ability to work independently and adapt flexibly
  • Familiarity with ERP systems like Microsoft D365
  • Fluency in another Asia Pacific language
  • Experience in large multinational manufacturing company

Key Requirements

  • Minimum Diploma level education (Degree preferred)
  • Eligible to work in Japan
  • Proficiency in Microsoft Office suite

Work Rights

Must be eligible to work in Japan

Tailored Resume

Cover Letter