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Senior Customer Success Manager
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SEG
Tokyo, Japan
Fully remote
Customer relationship management
Issue resolution and escalation
Saas environment experience
Workday is a leading AI platform shaping the future of work
Job Summary
Workday is a leading AI platform shaping the future of work.
Customer Success Managers improve user experience and drive customer value.
The role offers autonomy and opportunities for global career development.
Matching Summary
Workday is a leading AI platform shaping the future of work.
Skills & Requirements
Must-have
Customer relationship management
Issue resolution and escalation
SaaS environment experience
Nice-to-have
Strong presentation skills
Collaboration across functions
Experience with executive stakeholders
Key Requirements
5+ years in customer-facing roles
1+ years project management experience
Business-level Japanese communication
Work Rights
Not specified
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